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# I added products to my catalog, but they're not showing in the app. What's wrong?

Your app needs to sync with the dashboard to receive updates.

**Try this:**
1. Open the VirtualPools app on your iPad
2. A pop-up will appear saying "Update collection", tap "Yes" to download the latest products.
3. If no pop-up appears, tap the refresh button (↻) at the top of the screen.

![](https://storage.crisp.chat/users/helpdesk/website/-/f/5/e/7/f5e7a2806ce8e000/a0ce37d5-235b-4e53-a818-d3b836_19ybr0j.jpg =633xauto)
4. Wait for the sync to complete
5. Your new products should now appear


### Still not showing? 
Double-check that you actually added them to "My Collection" (not just viewed them in the Catalog). If they're in My Collection on the dashboard, a manual refresh in the app will always bring them in.