> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://support.virtualpools.io/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# I forgot my password. How do I reset it?

You can reset your password directly through the dashboard:

1. Go to [__dashboard.virtualpools.io__](http://dashboard.virtualpools.io).
2. Manage → Profile → User.
3. Click "Change password".

![](https://storage.crisp.chat/users/helpdesk/website/-/f/5/e/7/f5e7a2806ce8e000/snapshot-library-7_1xk4j2d.jpg =660xauto)
4. You'll receive a notification that we've sent a link to change your password to your email.
5. Check your inbox for the password reset link.
6. Click the link to create a new password.

![](https://storage.crisp.chat/users/helpdesk/website/-/f/5/e/7/f5e7a2806ce8e000/screenshot-2026-02-27-142252_12yih5d.png =654xauto)