> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://support.virtualpools.io/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Why is my catalog empty?

Your catalog is empty because you haven't added any products yet, and that's normal when you first start.

**Here's how to fix it:**

1. Log in to your dashboard at [__https://dashboard.virtualpools.io/__](https://dashboard.virtualpools.io/) 
2. Go to the "Catalog" section
3. Browse through suppliers and categories (Pools, Accessories, Objects)

![](https://storage.crisp.chat/users/helpdesk/website/-/f/5/e/7/f5e7a2806ce8e000/screenshot-2026-02-27-145347_wqmndg.png =644xauto)

4. Click "Add" on any products you want in your collection
5. Once added, they appear instantly in "My Collection".
6. Sync your mobile app to see them there as well
![](https://storage.crisp.chat/users/helpdesk/website/-/f/5/e/7/f5e7a2806ce8e000/1c3b5793-a0cb-44bc-a952-58e833_3kr5v2.png =575xauto)

| Pro tip: Start with 5–10 products you use most often. You can always add more later.