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  • Troubleshooting
  • Getting Started
  • Help & FAQs
  • Web Dashboard + Mobile App
  • Account & Payment
Additional User Spots
  • Onboarding as a Additional User
    To get started as a User on VirtualPools, upon receiving an invitation via email from your admin (Pool builder orSupplier), follow these steps for an optimal experience: Activation via Email: Upon being added by your admin, you'll receive an email invitation from VirtualPools. Click the link within to begin your onboarding journey. Password Creation: Follow the prompt to create a secure password. This password, along with your email, will be your credentials for the VirtualPools aFew readers
Supplier
  • Onboarding as a Supplier
    Joining VirtualPools as a Supplier For suppliers aiming to join VirtualPools, here's a detailed, step-by-step guide to streamline your onboarding: Step 1: Initial Contact Start by reaching out here book a call or emailing support@virtualpools.io. This initiates a conversation where we discuss the specifics of the products you wish to integrate into our system. Step 2: Detail Discussion We delve into the details of your proFew readers
  • Managing your products
    As a supplier using VirtualPools, managing your products is crucial. Navigate to the My Products page to see your company's offerings in VirtualPools. Here, you can update product details like names, descriptions, and thumbnails to ensure accuracy and appeal in the public catalog. Step-by-Step Guide Access Product Management: Navigate to your company's product page within VirtualPools. Edit Product Details: Click on a product to modify its details: Name: Confirm the product'sFew readers
Account
  • Account & Licenses Types
    VirtualPools offers two primary license types tailored to different roles within the pool industry, alongside a team account option that supports multiple users under one license. License Types 1. Pool Builder License For: Pool builders and installers who design and sell directly to customers. Includes: Full access to the dashboard to build and manage your product catalog Mobile app access for live 3D visualization and client presentations Create custom designs, adjust colFew readers
  • Managing You Additional User
    Create and manage your team members in the VirtualPools dashboard. This guide walks you through adding users, tracking their status, and troubleshooting common login issues. Before You Start: Check Your Available Spots Each license includes a certain number of Additional User Spots (team members). Before inviting new users, check how many spots you have available. From your dashboard, go to: Profile → Subscription You will see your current subscription details, including how manyFew readers

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