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Articles on:Getting Started
New to VirtualPools? Start here!

Categories

  • Getting Started
  • Help & FAQs
  • Troubleshooting
  • Features & Functionality
  • Web Dashboard + Mobile App
  • Catalog & Product Management
  • Billing & Pricing
  • Account
Basics & Setup
  • Do I need an internet connection for VirtualPools?
    To use VirtualPools, an active internet connection is essential for initial login and downloading the catalog. Once set up, you can use the app offline for up to 30 days. After this period, reconnecting to the internet is necessary to refresh the app's content and maintain access to all features.Popular
  • Getting Started in less than 5 minutes
    Welcome to your quick start guide for VirtualPools, your gateway to immersive pool design and planning. This guide is tailored specifically for new installers embarking on their VirtualPools journey. Please note, this tutorial is not intended for Brands or Users with an invitation. On Your Computer (Web Dashboard) Step 1: Start Your Free Trial Visit www.virtualpools.io/get-started and click "Get started now." Fill in your: Email address Password First name LaSome readers
  • Is VirtualPools available in my language?
    VirtualPools is currently available in: 🇬🇧 English 🇳🇱 Dutch 🇫🇷 French 🇩🇪 German 🇪🇸 Spanish You can choose your preferred language and measurement settings directly in the platformFew readers
  • Supported Devices
    VirtualPools brings pool designs to life with stunning 3D visuals and immersive AR. For the best experience, VirtualPools currently supports only high‑end iPad and Android devices that meet the required performance and technical specifications. Recommended Tablets for VirtualPools For the best experience, we recommend using modern tablets equipped with powerful processors and sufficient RAM. Devices with up-to-date operating systems and strong graphics performance will ensure smootherSome readers
  • What is VirtualPools?
    VirtualPools streamlines the pool sales and design process with an innovative platform that serves both installers and manufacturers through a web-based dashboard and a specialized app. This integrated approach ensures that all stakeholders in the pool industry can leverage technology to enhance their operations and customer experiences. The Dashboard is a pivotal tool for both installers and manufacturers. Installers utilize it to configure their product catalogs, selecting from a wideFew readers
  • Tutorial Videos
    Here you'll find everything you need to get the most out of Virtual Pools. Whether you're just starting out or looking to deepen your expertise, we've got you covered. Explore our step-by-step video tutorials to learn how to navigate the app, master the dashboard, and discover handy tips and tricks to optimize your experience. Language Availability All tutorials on this page are available in English. Accompanying videos are also translated into: German (Deutsch) 🇩🇪, French (Français) 🇫🇷Few readers

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